- Only the people in your family tree can log in to your tree. No one outside your tree can see your tree unless it is shared by someone in the tree.
Profile and Photo Privacy
- Only the people in your family tree can see your individual profile and photo albums.
- You can set various privacy permissions on your photo albums : Visible to Yourself Only (Private) , Visible to Immediate Family Only or Visible to Entire Tree.
- By default, the names of users are publicly searchable, but profiles can only be viewed by tree members. (Your search result includes only your name, profile photo, and city, so relatives and friends can find you.)
- We will not provide any user's personal information to advertisers or third parties. This includes your email address and the email addresses of those you invite.
Please read on for the full details of our privacy practices.
The Information We Collect
Personal Information: We'll ask you to provide certain information if you choose to register with Hellotree, including your name, email address and your date of birth, address, and other information (collectively "Personally Identifiable Information"). Hellotree also asks you for email addresses for you and your relatives in the course of building your family tree.
You may also provide Personally Identifiable Information to include in your profile or your family member's profiles to tell others about yourself or those in your family tree, or when taking advantage of promotions, responding to surveys, or subscribing to newsletters or other lists.
Hellotree also collects Users' IP addresses and basic log file information (such as address, browser type and language, number of clicks, domain names of web sites visited, pages viewed, the amount of time spent on particular pages, and the date and time) to help locate potential problems with our server, and to aggregate general user statistics including demographic and geographical information. We use this information to analyze general usage patterns, and to provide advertisements and other services appropriate to the user's location. Hellotree may aggregate user information in a non-personally identifiable manner to share with advertisers and to enhance the Website with new features.
Hellotree does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Hellotree to show an advertisement to a certain audience or audience segment and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach.
How We Use Your Information
Personal Information: If you submit registration or Profile Information to us through the Website, then we use this information to operate, maintain, and provide the features and functionality of the Website. Members in your family tree will have access to the Profile Information you post (including any Personally Identifiable Information). Note that those Members could forward this information to other Users or non-users. You can set the privacy settings on your account to control access to the information in your profile by other Users or Members.
Hellotree will use your email address to complete the signup process, and will use your relatives' email addresses to invite them to join your tree. By providing Hellotree your email address you consent to our using the email address to send you Service-related notices, including among other things notices required by law, in lieu of postal mail. You may not opt out of Service-related e-mails. We may also use your email address to send you other messages, including changes to Hellotree features and special offers. If you do not want to receive such email messages, you may opt out by changing your account settings or contacting us at:
Opting out may prevent you from receiving email messages regarding updates, improvements, or special offers.
Anonymous Information. We use non-Personally Identifiable Information, such as anonymous Website use data and IP addresses, to improve the quality and design of the Website and to create new features and services by storing, tracking, and analyzing your preferences and trends. We may use such information to: (a) remember information so that you will not have to re-enter it during your current or subsequent visits to the Website; (b) provide customized content and information; (c) monitor the effectiveness of our marketing campaigns and aggregate metrics such as total number of visitors and traffic; (d) diagnose or fix technology problems; (e) access your information after you sign in; (f) market our Website to advertisers and other third parties; (g) aggregate general User and Member statistics including demographic and geographic information; and (h) other purposes for which your personal identity is not revealed.
Posted Information. Any information or Content that you voluntarily disclose for posting to public areas of the Website (for instance, in the forum or wiki) becomes available to the public.
When We Share Information
Hellotree will not share your email address with advertisers or unaffiliated third parties without first obtaining your express permission.
We share non-Personally Identifiable Information (such as anonymous Website use data) with third-parties to assist them in understanding our Website, including Users' use of our Website and the services we provide and the success of advertisements and promotions.
We may assign or transfer the information we collect to a third party in the event that Hellotree is acquired by or merged with a third party entity or of our bankruptcy, insolvency, reorganization, receivership, or similar situation.
The Website is hosted in the Canada. The Website and services are void where prohibited. If you are accessing the Website from outside Canada, your use of the Website is governed by Canadian law, you are transferring your personal information to Canada, and you consent to that transfer.
You may, of course, decline to submit Personally Identifiable Information to the Website, in which case you may not be able to register or Hellotree.com may not be able to provide certain services to you.
You may update or correct your personal Profile Information, including Personally Identifiable Information, by using your account settings to edit, delete or change the information in your Profile Information. You may also adjust your account settings to determine who has direct access to your Profile Information through the Website. You may request that Hellotree.com remove other information from the current Website by contacting us at email@example.com with the understanding that Hellotree.com may maintain an archive of the information you submit not on the Website.
To protect your privacy and security, we take reasonable steps (such as requesting a password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your password and account information at all times.
Our Commitment To Data Security
We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
Compromise of Personal Information